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Upgrade for busy family forecourt store

A complete overhaul of a tired Nisa forecourt store in Lurgan, County Armagh, has been such a resounding success its owner is now planning to do the same to his other stores.

The Parkgate Service Station is one of three forecourt sites owned by the Knox family who have been members of Nisa since the year 2000.

General Manager of the business, James Knox, said the Parkgate store needed some care and attention to bring it up to date.

“It was starting to look a bit tired and worn and there were lots of little things that needed changing or replacing. We decided to use our Symbol Group Development Fund to invest in it and go with the new Nisa Store of the Future Evolution fascia and fittings,” explained James.

The project took several weeks to complete with all the original fittings ripped out and replaced with more modern fixtures and colours, giving the store a premium look and feel to it.

An additional three metres of doored chillers have been incorporated along with an ice cream counter selling freshly made ice cream from a local supplier, a new coffee machine and an improved food to go offer. Cake tables tempting shoppers with more locally sourced fresh bakes and cakes now feature in the store and a new protein bay has been installed, appealing to the growing market of health-conscious shoppers.

And James is so pleased with the new look store that he is now making plans for a similar makeover at the family’s largest forecourt shop in Donaghcloney next year, with a longer term plan of completing the third a little later.

He said: “The Donaghcloney store really is the jewel in the crown for us. It is our biggest at 3,000 sq. ft. and so we wanted to get the re-fit done at Parkgate first to see how it worked. It was a trial run of sorts and we are really pleased with it. This is the blueprint and we will work to the same design when we upgrade Donaghcloney.”

Locally in the area too.”