Frequently Asked Questions
Our team welcome questions and are here to offer advice and support. We’ve shared those questions we’re asked most often, but please get in touch to talk to us.
At Nisa we truly understand the ambitious entrepreneurial spirit of our partners. We understand your desire to build and grow your own business, your need for insight and tailored support from retail experts and the importance of quality products. That’s why at Nisa we provide fresh thinking to ensure you can create the best customer offer in your local area.
Our team of retail experts get to know your business, to understand your ambitions and the need for independent retailers to stand out from national chains and multiples.
Our expert team including regional development managers, store development managers and fresh food managers (unique to the market) work with you to create a customer proposition that’s tailored and relevant to your shoppers, not a generic blueprint.
We’re famous for fresh and with access to over 2,400 Co-op products our fresh proposition is second to none. UK shoppers recognise the Co-op as a quality brand they can trust and our partners have found that stocking Co-op products has had a transformational impact on their businesses, even doubling turnover in some instances. Hear from our existing partners on the impact our fresh proposition has made to their businesses.
We also understand that getting the core fundamental rights are key to doing good business with outstanding availability of 98%, a compelling promotional plan, marketing services support and a direct to store distribution model.
In order to ensure that our partners stand out in their local area and compete with the larger supermarkets and national chains, we offer tailored retail support package. Our team of retail experts (regional development managers, store development managers and fresh food managers) work with you to develop the store and customer proposition that you want, tailoring it to your needs. We offer an enhanced category management system, personalised planograms, a bespoke staff training facility under the Retail Academy and a comprehensive marketing package.
Nisa partners benefit from a strong rebate scheme which rewards partners on their volume, loyalty and behaviours. This is on top of the complete support package that Nisa offers to enable partners to succeed in the marketplace.
Nisa partners can join for as little as £860 +VAT annual subscription for Nisa’s paperless option.
Partners joining the Nisa symbol group have to be able to take a minimum delivery of 100 cases of chill/freeze per week plus 300 cases of ambient products per week. The products are all delivered direct to the store and partners can make use of Nisa’s six-day-a-week delivery service. For Independent/Specialist we work with our partners to build a tailored mutual delivery profile however the minimum requirement is 200 cases of ambient per delivery, with the option of 100 cases of chill/freeze over the week.
In order to join, you need to have an existing business and acceptable balance sheet or be a start-up business and a sound business plan.
We’re glad you’re asking that question. Just complete the contact form or give us a call and one of our expert team will be in touch to talk you through the simple process. We’re looking forward to speaking with you.