Frequently Asked Questions
Changing the way your business receives support is a big decision so before you do, make sure you have read our frequently asked questions.
Nisa was formed in 1977 to protect the interests of independent retailers against the influx of the major multiples. Since its launch, Nisa has ensured the success and survival of thousands of independent retailers over the past 40 years and is now the UK’s largest distribution and services organisation for independents.
There are many benefits of being a partner of Nisa including: Award-winning support, real buying power, vast product range, state of the art warehouse infrastructure, Co-op own brand range, the Making A Difference Locally charity, brand marketing, store optimisation, opportunity to be a symbol or independent fascia partner.
In order to ensure that Nisa partners stay ahead of the competition a complete retail support package is available. This comprises a strong retail focused team, an enhanced category management system, personalised planograms, a bespoke staff training facility under the Retail Academy banner, and a comprehensive marketing package incorporating market leading bespoke leaflets and point of sale material.
Nisa partners benefit from a strong rebate scheme which rewards retailers on their volume, loyalty and behaviours. This is on top of the complete support package that Nisa offers to enable partners to succeed in the marketplace.
Nisa partners can join for as little as £860 + VAT annual subscription for Nisa’s paperless option.
Partners joining the Nisa symbol group have to be able to take a minimum delivery of 100 cases of chill/freeze per week plus 300 cases of ambient products per week. The products are all delivered direct to the store and retailers can make use of Nisa’s six-day-a-week delivery service. For Independent/Specialist we will work with retailers for a mutual delivery profile however the minimum requirement is 200 cases of ambient per delivery, with the option of 100 cases of chill/freeze over the week. In order to join, retailers need to have an existing business with an acceptable balance sheet or a start-up business and a sound business plan.
The process to join the Nisa group is made as stress free as possible as retailers receive professional support from very skilled and trained in-house staff in all areas of retailing. Just submit the form on this website and a member of the Nisa team will be in touch.